Effective Date: July 1, 2023

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1. Information We Collect

We may collect the following types of information:

• Personal Information: When you book a rental or create an account, we may collect personal information such as your name, email address, phone number, payment information, driver’s license details, and address.

• Non-Personal Information: We may also collect non-personal information, including your IP address, browser type, device type, operating system, and browsing behavior on our website through the use of cookies and other tracking technologies.

• Booking Details: Information related to your car rental/tour bookings, including rental/tour dates, vehicle type, pick-up and drop-off locations, and any other preferences or special requests.

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2. How We Use Your Information

We use the information we collect for the following purposes:

• To process bookings: We use your personal and booking information to process your car rental or tour reservation.

• To improve our services: We may use non-personal information for analysis and improvement of our website, services, and user experience.

• To communicate with you: We may send you confirmation emails, promotional offers, newsletters, and service-related updates. You can opt-out of marketing communications at any time.

• To comply with legal obligations: We may use or disclose your information to comply with legal obligations, prevent fraud, or protect our rights and interests.

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3. How We Protect Your Information

We take reasonable measures to protect the information you provide from unauthorized access, use, or disclosure. This includes using encryption, firewalls, and secure servers for online transactions. However, no data transmission over the internet can be guaranteed to be 100% secure, and we cannot ensure the absolute security of your information.

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4. Sharing Your Information

We may share your personal information with third-party service providers in the following circumstances:

• Third-Party Payment Processors: To process payments, we may share your payment details with third-party payment processors. These processors will handle your payment information in accordance with their own privacy policies.

• Legal Requirements: We may disclose your personal information if required by law or in response to legal requests from governmental authorities.

We will never sell, rent, or lease your personal information to third parties without your consent.

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5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience and analyze website traffic. Cookies are small text files stored on your device that help us understand how you interact with our site.

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.

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6. Your Data Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• Access: You have the right to request access to the personal information we hold about you.

• Correction: You can request that we update or correct any inaccurate or incomplete information.

• Deletion: In some cases, you can request that we delete your personal data.

• Opt-out: You can opt out of receiving marketing communications from us by following the unsubscribe link in any email or contacting us directly.

If you wish to exercise any of your data rights, please contact us using the contact details below.

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7. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that a child under 18 has provided personal information, we will take steps to delete that information.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website with a revised effective date.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Tokyo Extreme Drive
Email: info@tokyoextremedrive.com
Phone: +81-80-4290-8783